Help
Welcome to the PAC-12 Help and User Guide section. Browse the topics below to understand how to use the platform effectively.
Finding Media
The PAC-12 Content Portal stores a variety of media files for you to access, preview and download. Searching through the content is made easy, as PAC-12 have added enhanced and structured metadata tags to imagery and video content to make it more discoverable.
Homepage Shortcuts
The PAC-12 content poral provides a few different journeys to discover content on the Portal. These include shortcuts on the homepage which will take you to a search of all content matching the school logo.
Searching & Filtering using Keywords
As a user, you can search for more specific content. You will see a search bar on the homepage and at the top of the platform. You may search for content using keywords, such as a player's name, a location, event or date.
Once you have entered a search term, you will see a list of results matching your search. Here, you may click on a result or further narrow down your search by adding another keyword or by adding a metadata filter, like sport type or venue among the few .
Previewing Media
The PAC-12 Video Portal allows for the online preview of media files, this means that you can view a low-resolution, web-friendly version of content in the portal before deciding to download broadcast or digital files. See the download section for more information on file types
Record Page & Information
Each piece of media held in the Video Portal is attached to a Record entry, which features the additional information attached to the media file. It is this information (metadata) that is searched through when browsing the platform. You may see additional information alongside an image or video, in the form of annotations. Clicking on an annotation will either:
- jump you to a moment in a video, or
- highlight a linked area in an image
Downloading Media
See our section about Downloading Full Media and Clipping from Videos to understand how to download full videos & images or extracts from videos.
Downloading Full Media
The PAC-12 Video Portal allows you to retrieve the full resolution originals and .MOV renditions of files you preview on the site. When viewing a Record Page (which presents detailed information about the media you are viewing and a large preview), Select the "Download" option on the bottom right side of the page: If you do not see the download option ensure you are logged in, are viewing the media Record Page (as per the visual below) and contact a PAC-12 representative if you believe you should be able to download the media.
Next, select the file rendition you wish to download. As a user you have the option to download the original .MXF broadcast file or a smaller .MOV file. Original files are available for 60 days from the upload date. After 60 days only the .MOV rendition is available.
When downloading, you may offered the choice to download using Imagen AFD. This additional app (for Windows and Mac OS) allows you to benefit from accelerated file transfers. Read our instructions on Setting up and using AFD for more information.
- Partial Downloads & Clips Clipping a portion of the video is available for download. For more information, see sections about ClippingClipping from videos
The PAC-12 Video Portal allows users to clip extracted portions and download alternate renditions of videos. This is useful when you only need a shortened segment of the video.
Marking up a clip
When previewing a video, you will be able to see the small Scissors icon in the bottom right hand of the player beside the full screen view option ().
You may then adjust your clip duration by dragging the yellow handles which appear on the extended timeline view, with the left-hand IN point and right-hand OUT point. You may also right-click and drag to highlight a section, or use keyboard shortcuts:
i mark IN from from playhead position
o mark OUT from playhead position
j shuttle backwards
k stop shuttle
l shuttle forwards
Clip Settings
You can decide to set a custom name to your clip by clicking on the name of it Clip from [Media Name], and mark up several clips as needed with the New Clip button.
Clips are not saved until you order them for download or add them as bookmarks in collections, but may be kept in memory in the clipping interface if you revisit media you have previously clipped.
Downloading Clips
You must order clips to download to automatically create your new, transcoded extract. Processing and clips which are ready for you to download appear in your Account PageOption 1: Ordering a Clip for Download while Clipping
When clipping a video will instruct the PAC-12 Portal to create new transcoded files from the marked up clip(s).In this view you will have options for original and alternate rendetions for download.
Option 2: Ordering a Clip for Download from your Collections Page
When viewing a Collection of saved clips & media, you will have the option to jump into each clip and order a download from the clip view page. Additionally, you may batch order all clips within a collection for download by using the record options once you open a Collection in your Account Page and choosing button and choosing
Ordering clips for download for another user
You may also create orders for downloads for other users of the platform. These orders will appear in both your and their Account page to download. You will need to inform their email address to proceed to ordering.
- When clipping, click on then select .
- When ordering dowloads from collections, the option appears below the personal download option as seen above.
Downloading Processed Orders
When your files ares ready to download, you will receive an email notification. To download your orders, you will need to go to your Account page and choose which orders to download.
You may be prompted to Setup & Use Imagen AFD - this tool allows you to benefit from accelerated file downloads and multi-downloads from Records. If you have Imagen AFD configured, you may instruct the platform to automatically download orders when ready. Visit the section about AFD on this page to find out more.
Accelerated File Delivery (AFD)
AFD stands for Accelerated File Delivery, and is a free piece of software from Imagen which allows you to benefit from multi-channel downloads to get your media & files faster from the PAC-12 Portal. Using this software, you can link computers to your Portal account and send downloads to linked machines. You can read more details about AFD and the benefits of it here.
Setup and Linking to your Account
1. Download & Install* AFD
Download for PC Download for Mac
*To install AFD on your device, you will need to have administrator privileges.
2. Link your PAC-12 Video Portal Account
Launch the AFD App, and follow the first time setup instructions. When prompted for a site address, enter https://mlb.imagencloud.com and the App will then ask you to log into the App using your MLB Video Portal Account Details.
Once linked, you may give your linked computer a custom name to easily identify it, for instance Edit Suite 1.
Click on the Settings cogwheel and change the user-friendly name field. This name will identify your linked machine on MLB Video Portal, something which will be useful if you link multiple machines to your account.
3. Linking A Second Machine to Your Account
Simply repeat steps 1 & 2 on another Desktop or Laptop Computer, and specify a different user-friendly name to differentiate the machines.
4. Linking A Second Account on a Single Machine with AFD
You may link multiple user accounts to a single AFD destination. To add another user account to an already configured AFD setup, click on the Sites option in the left hand column and select the Add a site option to connect another User's MLB Video Portal account. They will need to provide their passwrd as you configure their account.
Downloading Using AFD
Downloading via AFD allows you to download from the MLB Video Portal faster than via your browser, and you may project download to linked online devices rather than have to download on same machine you are browsing from.